Santander· Global Financial Services

+400% Organic Growth: Dominating the Financial SERPs for Santander

Semantic authority as a growth engine

Client
Santander
Category
Organic Optimization
Duration
12 months
Headline Result
+400% Organic Traffic
+400% Organic Growth: Dominating the Financial SERPs for Santander
The Victory

Record-breaking performance

+400%
Organic Traffic Increase
950k
New Users Acquired
Top 3
Average Position for Core Terms

"How we transformed the portal of one of the world's largest banks into Portugal's leading financial literacy authority, securing a permanent seat at the top of Google's first page."

01

The Client

Santander Portugal is a leading financial institution committed to digital transformation and customer-centricity. In a market increasingly crowded by nimble fintech challengers, the bank sought to reinforce its leadership by providing genuine, high-value educational content to its audience.

02

The Challenge

Despite its significant institutional presence, Santander faced three critical growth inhibitors that capped scalable acquisition:

  • Prohibitive Acquisition Costs
    Over-reliance on Paid Media led to increasingly expensive customer acquisition (CAC) in a bidding war for financial terms.
  • Organic Invisibility
    The bank was missing from the first page for high-intent, informational searches (e.g., "how to save for a deposit", "mortgage rate comparisons").
  • Fragmented User Journey
    Digital content was scattered, making it difficult to retain users or guide them from information-seeking to product conversion.
Pre-campaign benchmark

Share of Voice — Financial SERPs

Santander
28%Competitor A22%Competitor B18%Competitor C14%Competitor D14%Others4%

Source: Pre-engagement SERP audit across 250+ high-intent financial keywords (PT market). Santander held just 4% share of voice before the campaign.

03

The Strategy

Our strategy was built on the foundation of Semantic Authority. We pivoted from a "direct sales" approach to a "trusted advisor" model, ensuring the bank was present at the very start of the customer's financial journey.

  • The 'SALTO' Hub-and-Spoke Model
    We established the 'SALTO' Blog as the central content ecosystem, strategically hyperlinked to core product pages.
  • Intent-Driven SEO
    Mapping top-of-funnel keywords to capture users during their research phase, building brand affinity before the point of sale.
  • E-E-A-T Optimisation
    Strengthening signals of Experience, Expertise, Authoritativeness, and Trustworthiness — vital for high-stakes 'Your Money Your Life' (YMYL) sectors.
04

Execution

We deployed a full-service organic offensive across technical, content, and conversion layers:

  • 1
    Technical SEO Overhaul
    Implementing advanced schema markup and Core Web Vitals optimisations to ensure a frictionless mobile experience.
  • 2
    Premium Content Engine
    Developing over 100 deeply researched, SEO-optimised articles focusing on financial literacy and consumer empowerment.
  • 3
    Smart Conversion Bridging
    Designing intelligent internal linking structures that naturally guided readers from informative guides to mortgage simulators and account applications.
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Simulador de salário líquido

Salário bruto€ 1559
IRS
17%
Seg. Social
11%
Salário líquido
€ 1185
por mês
Resultado da conversão · jornada Salto → Produto
Abrir conta Santander →

Business Impact

High-Intent Keywords
150% increase in Top 3 rankings for high-value financial products.
Bounce Rate
22% reduction, indicating significantly higher content relevance and engagement.
Qualified Leads
18% growth in product simulations and account applications via organic entry points.
Post-campaign leaderboard

Organic Share of Voice — PT Banking Sector

#1 Santander
Santander
31%
2
Competitor A
22%
3
Competitor B
17%

Source: Post-campaign SERP audit, Portuguese banking sector. Santander climbed from 4% to 31% organic share of voice, overtaking all major incumbents.

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